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RESEARCH DIVISION

Information Systems Division
Table of Contents
Introduction to the CALL Gateway
Using the talents of archivists, archives technicians, historians, records managers, librarians, and security specialists, the CALL Research Division makes contingency operations, collective training, and other selected records available to the Total Army via the CALL Data base (CALLDB). In conjunction with partners in the Defense Automated Printing Service (DAPS), the Research Division employs state-of-the-art scanning and digital document and multimedia conversion technology to upload unclassified and classified documents onto the CALLDB.

Based on powerful document management and World Wide Web technology, the CALLDB makes Army lessons learned, tactics, techniques, and procedures (TTP) and research material from the post-Vietnam U.S. Army experience available to approved Army, DOD, and government users world-wide. The CALLDB currently contains some 2 million pages of documentation made available on both classified and unclassified systems. The unclassified CALLDB can be accessed by approved users through the CALL Gateway Home Page at URL http://call.army.mil/call.htm. The classified CALL DB can be accessed via the Secure Internet Protocol Router Network (SIPRNet) at IP 199.123.114.194:1100. Access to both systems requires registration through CALL, which will issue a userid and password to those serving in or working for the U.S. Armed Forces that can demonstrate a valid reason for need-to-know information available on the CALLDB.

The Research Division supports the CALL mission to deliver the right knowledge sets in the right format at the right place at the right time to sustain, enhance and increase the Army's preparedness to conduct future operations. Using state-of-the-art supermini computers and Excalibur Technologies Electronic Filing System document management software as dissemination vehicles, the Research Division applies international archival standards and supplemental information obtained from originating agencies to structure records to make them easily accessible and user-friendly to CALLDB users. CALL librarians create the CALLDB thesaurus to permit even greater accessibility to users by providing a keyword reference tools for the CALLDB.

The Research Division processes records in three basic ways. Records received in paper format are processed by Research Division archives technicians for scanning at the DAPS. The resulting digitized documents are then uploaded onto CALLDB computers by Fort Leavenworth Directorate of Information Management personnel. Documents received electronically are uploaded by archives technicians according to arrangements devised by CALL military analysts and historians. Research Division personnel also perform in-house scanning to perform small uploading tasks and to respond rapidly to Army and DOD critical information requirements. After processing, CALL records managers retire hard-copy, digital, and multimedia records to approved repositories. CALL historian/archivists restructure and rename the electronic filerooms based on archival standards and the experience of CALLDB users in accessing information online.

The online archival collections of the Research Division operate in a "system high" security mode. Classified and unclassified documents are maintained on two separate computer systems, and users must demonstrate the necessary security clearance for access. Access to information is granted on a "need-to-know" basis, and information is topically segregated by fileroom to support the varying access needs of CALLDB users.

CALL is currently engaged in a partnership with different agencies to integrate best-of-class systems and technologies from across the federal government that will enhance CALL's capability to provide relevant multimedia lessons learned, TTP, and research materials to the Army and DOD. The Federal Information Technology Test Bed will establish an electronic multimedia archives, records management, and security model for the federal government, using CALL Research Division methodologies and procedures to structure, classify, upload, and conduct life-cycle management for a vast spectrum of Army and DOD electronic information formats.

Information Systems Division
Table of Contents
Introduction to the CALL Gateway



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