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CALL Newsletter 04-13
Operation Iraqi Freedom (OIF)
CAAT II Initial Impressions Report (IIR)

Operation Iraqi Freedom (OIF)
CAAT II Initial Impressions Report (IIR)

Chapter 4: Combat Service Support
Topic B: Maintain the Force

Subtopic 5: Materiel Handling Equipment (MHE) Maintenance in OIF

Observation Synopsis

Materiel handling equipment (MHE) readiness was a constant challenge for one division since its arrival in Iraq. Constant usage and harsh desert operating conditions made maintenance difficult. The 6K variable reach forklift was an especially challenging fleet with operational readiness (OR) rates falling as low as 37 per cent. Obtaining CL IX for these systems was difficult because they are low density and funds are limited at wholesale. Estimated shipping dates (ESDs) for some MHE major assemblies have been six months or longer.

Lessons Learned

  • Because it is difficult to obtain CL IX for MHE and because these systems are critical to the logistics mission, it is essential units implement an effective preventive maintenance program. An essential element of this program must be operator-level training.
  • A significant number of vehicle faults could have been prevented if personnel had been properly trained and licensed on procedures for operating and maintaining MHE.
  • Deploying units should enforce rigorous maintenance standards for MHE fleets and ensure operators are properly trained and licensed on these systems.

    DOTMLPF Implications

    Materiel: Recommend Army materiel command (AMC) support and units bring a healthy stock of MHE CL IX to support their systems. High failure parts include flywheels, starters, fuel pumps, and engines for 6K forklifts.



    Heavy demand on support equipment.

    Table of Supporting Observations


    Observation Title CALLCOMS
    File Number
    Materiel Handling Equipment (MHE) Maintenance in OIF 10000-19140

    Table of Contents
    Chapter 4-Topic B-Subtopic 4: Track and Tire Consumption in OIF
    Chapter 4-Topic C: Sustain the Force




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