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JOINT PLAN FOR DoD NONCOMBATANT EVACUATION AND REPATRIATION
Nov 2005

Table of Contents

ANNEX D TO JOINT PLAN FOR DOD NONCOMBATANT REPATRIATION
REPATRIATION CENTER OPERATIONS

1. PURPOSE. To provide guidance and establish responsibilities for military installations/bases tasked to provide support to DoD noncombatants evacuated from overseas.

2. SITUATION.

a. General. See Basic Plan.

b. Authority. HQDA G-1, in coordination with CDR FORSCOM and/or USUSPACOM and USTRANSCOM, determines the installation(s)/base(s) that will have primary and backup responsibilities for repatriation operations. See Annex O (Repatriation Centers).

c. Assumptions. See Basic Plan. DoD noncombatants may be evacuated under extremely stressful conditions and may require special support.

d. Support Agencies. See Basic Plan.

e. Coordinating Departments, Commands/Agencies. See Basic Plan.

3. MISSION. The designated Repatriation Site Commander(s) will develop plans for the reception, processing and onward movement of noncombatants who have been evacuated from an overseas area.

4. EXECUTION.

a. Concept of Operation. After coordination with appropriate headquarters and CDR FORSCOM and CDR USPACOM, HQDA G-1 will task the primary processing installation/base with repatriation operation responsibilities. The tasked installation/base commander will oversee and be responsible for all aspects of the repatriation operation. As determined by the tasked installation/base commander, the CDR FORSCOM and CDR USPACOM will ensure the supporting Services/DoD Agencies provide all necessary personnel to be members of Joint Service Processing Teams (JSPTs) for the Repatriation Site (see Appendix 1 of this Annex).

b. Responsibilities: The tasked installation/base commander will:

(1) Determine necessary staffing and space allocation for the port ofdebarkation(POD)/Repatriation Site. Planning should include other federal agencies, such as Department of Health and Human Services, State Department and private aid organizations if required. Close coordination should also be maintained with Department of Homeland Security, Bureau of Citizenship and Immigration Services (BCIS) (Cmd Ctr: 202/616-5000) and Bureau of Customs and Border Protection (CBP) representatives to ensure adequate support for their functions at the POD.

(2) Solicit volunteers and interpreters to serve as sponsors to guide each evacuee/family (DoD and non-DoD) through the entire processing procedure. Processing commences once the family has cleared Immigration and Customs. Volunteers will assist the families in completing the DD Form 2585, Repatriation Processing Center Processing Form. (See samples at Appendix 8 of this Annex.)

(3) Information from the DD Form 2585 must be entered into the ARRS on site. The hardcopy DD Form 2585 will be forwarded to the military Services/DoD Agencies listed in Annex H for retention (addresses at Annex H, Appendix 1).

(4) Provide all facilities and services required for evacuee assistance. Support provided may include but is not limited to ID cards, financial entitlements/aid, billeting, emergency medical care, legal services, respite care, information and referral, family service assistance and onward transportation (See appendices to this Annex).

(5) Ensure interviews between consenting evacuees and the news media are coordinated through the Public Affairs Officer and conducted in a suitable atmosphere.

(6) Provide each DoD evacuee with a Family Information Packet. Dependent on the particular operation, this packet will provide general information concerning DoD Family Service programs, a listing of Family Service Centers, a listing of Service and DoD Agency follow-on support phone numbers, information sheets on entitlements, follow-on financial assistance, and civilian personnel guidance if applicable, and other information pertinent to the evacuees final destination.

(7) Collection of properly completed DD Form 2585 for each evacuee family is a CRITICAL task.

(8) Family support assistance is a critical asset to the installation. The employment of the Family Assistance Center (FAC)/Family Assistance Control Center (FACC) model provided at Appendix 9 of this Annex is recommended to assist commanders in establishing the Repatriation site. Family support personnel are encouraged to follow the guidance and procedures established in the checklist in this example.

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Table of Contents

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APPENDIX 1 TO ANNEX D (REPATRIATION CENTER OPERATIONS)
RECOMMENDED JOINT PROCESSING SUPPORT TEAMS

NOTES:
1. The tasked installation/base commander will determine manning requirements for the repatriation operation. Actual positions and number of personnel to fill these positions is dependent on support requirements at each repatriation center.

2. Primary support will be provided by the tasked primary and designated backup installation(s)/base(s) in Annex L. Each Service/DoD Agency, as required by the Repatriation Site commander and tasked by the CDR FORSCOM and/or CDR USPACOM, will provide staff augmentation.

3. An ambulance should be prepositioned to support emergency requirements.

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Table of Contents

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APPENDIX 2 TO ANNEX D (REPATRIATION CENTER OPERATIONS)
REPATRIATION PROCEDURES CHECKLIST

Aircraft Arrival (Public Health; Department of Homeland Security: Immigration/Customs/Agriculture; Department of State (DoS);DoD meet aircraft.) Note: The creation of the Department of Homeland Security combined the former U.S. Customs Service, U.S. Immigration and Naturalization Service and the U.S. Department of Agriculture’s Animal, Plant and Health Inspection Service. The duties of these former agencies are now incorporated into the Bureau of Citizenship and Immigration Services and the Bureau of Customs and Border Protection of the DHS.

AT THE PLANE

Onboard welcome by DoS or local official and processing center representative. Clear first with BCIS and CBP.

Secondary Inspection Area for Citizenship and Immigration

Smoking Area

Baggage handlers/equipment

Security police escort
    Sniffer dogs for baggage

Media area (secure)

Emergency Medical team and ambulance availability (ensure pediatrician is on site)

Quarantine area (if required)

Transportation to processing center (if not adjacent to arrival area)

Pet holding & care areas (veterinarian services available)

INITIAL PROCESSING CENTER (SECURE HOLDING AREA)

Seating

Public address system

Welcome briefing (senior official)

Processing briefing (See Appendix 5 of this Annex)

Red Cross canteen (small) or allowable food

Magazines/TVs/VCRs with children’s movies

Adequate restroom facilities to include running water to wash hands

Transportation coordination desk

Information Area available for questions regarding family members separated
during an evacuation.

Interpreter availability

Information Packet provided

Provide, if necessary, the Repatriation Processing Center Processing Sheet (DD Form 2585)

Immigration/Customs/Animal & Plant Inspection /FBI

Police secure area

INITIAL PROCESSING CENTER (NON-SECURE WORK AREA)

Repatriation site processing volunteer escort station (first stop after immigration and customs); first quality control check of DD Form 2585

Secure baggage holding area

Red Cross canteen

Restroom facilities

Child care (cribs/diapers/TV(video)/toys)

Copy and fax machine(s)

Transportation office/Government Contract Travel/Commercial

Transportation Office (CTO) for onward air/ground travel.

Phone lines for up to 10 stations (situation dependent)

FINANCE (SECURE AREA FOR CASH)

Security

Travelers’ checks, if at all possible; and/or portable ATM

TELEPHONES

For evacuee use (local calls at government expense & long distance calls at the evacuee's expense); Sale of prepaid telephone cards

TRANSPORTATION

To airport (if necessary)

To billeting/hotels w/next day pick-up for travel to airport, train/bus station, etc.

BILLETING STATION

MEDIA/PUBLIC AFFAIRS

Area preferably away from (outside) processing area interview area

PET INFORMATION AND MOVEMENT COORDINATION STATION

DoD FAMILY SUPPORT COORDINATION STATION

LEGAL STATION FOR CLAIMS

MEDICAL STATION (INCLUDES PEDIATRICIAN)

CHAPLAIN/COUNSELING STATION

DHHS STATION if applicable

DoS STATION if applicable

VOLUNTEER AGENCY SUPPORT (i.e., RED CROSS, SALVATION ARMY, etc.)

MESSING

Preferably outside processing area
Preferably available after processing is complete

FINAL CHECKOUT STATION

Review/turn in completed DD Form 2585 prior to departure from Repatriation Site. This is a critical task.

STAFF SUPPORT

DATA PROCESSING AREA(S) FOR DD FORM 2585 AND FINANCE RECORD INPUT

TRAINED DATA ENTRY CLERKS

ADMINISTRATIVE SUPPLIES, i.e., DESKS, CHAIRS, PROCESSING FORMS, PENCILS, PENS, etc.

DRINKING WATER

SEPARATE CANTEEN OR REFRESHMENT AREA FOR STAFF WORKERS & VOLUNTEERS

COMMUNICATION EQUIPMENT, i.e, TELEPHONES (CLASS A/DSN ACCESS), NON-SECURE FAX CAPABILITY, HAND-HELD RADIOS, CELLULAR PHONES

PRODUCE VIDEOTAPE OF REPATRIATION CENTER OPERATION TASKS AND FUNCTIONS

General Comment. In 1997 HQDA G-1 produced a repatriation training film, “Repatriation Operations: Taking Care of Families”, which accurately walks the viewer through a repatriation operation. This film is a compilation of actual experiences and lessons learned from the evacuations of the Philippines, Guantanamo and Saudi
Arabia. A second film, “Steps to Safety: Noncombatant Repatriation and You”, which addresses the preparation of DD Form 2585, was distributed in March 1998. Both can be obtained through FORSCOM, G-1: 404/669-6797; DSN: 367-6797; Toll-free: 1/800/851-7607

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APPENDIX 3 TO ANNEX D (REPATRIATION CENTER OPERATIONS)
REPATRIATION SITE PROCESSING VOLUNTEER CHECKLIST FOR DOD FAMILIES

Upon assignment of family unit, introduce yourself and lead the families away from the line. Review and assist the family if necessary in completing the DD2585 and quickly familiarize yourself with the family’s needs based on Pg.8 of DD2585. Note: Be sure that the appropriate processing team annotates on Pg. 8, 9, or 10 the services provided.

MILITARY PERSONNEL STATION - Stop if a military command sponsored family member needs assistance with orders or amendments. Stop if any DoD family member (command or non-command sponsored) needs ID cards.

CIVILIAN PERSONNEL STATION - Stop if the evacuee is employed as a DoD civilian or is a family member of a DoD civilian employee. Orders or amendments should only be prepared for families of those with transportation agreements.

FINANCE STATION - Stop for DoD pay computation (advance pays, travel & safe haven allowances).

CASHIER STATION- Stop if the DoD employee or family member is due to receive payment.

FINANCE HELP STATION- Stop for questions regarding pay, entitlements, etc.

MEDICAL STATION- Stop if evacuee needs medical/dental assistance, prescriptions or TRICARE info.

TRANSPORTATION/GOVERNMENT CONTRACT TRAVEL STATION- Stop if the evacuee needs follow-on transportation (airline tickets).

FAMILY SUPPORT STATION- Stop if the evacuee needs any of these services:

Information on nearest base to final destination (site package).

Needs someone from FSC to meet them at destination point or arrange follow-on assistance.

Encourage evacuee to stop if it is apparent they are experiencing anxiety.

CHAPLAIN STATION- Stop if evacuee wishes to speak to a chaplain.

BANK - Stop if evacuee wants traveler’s checks.

EMERGENCY/FINANCIAL ASSISTANCE- Stop if evacuee has need for:

Unusual circumstances, needs clothing, etc.

BILLETING STATION- Stop if evacuee needs overnight lodging.

Does evacuee have a pet that they want to take to the hotel? If so make sure they ask for a hotel that accepts pets.

LEGAL- Stop if the evacuee needs legal assistance.

PETS- Stop if the evacuee has pets to arrange for pickup, boarding, visitation.

TRANSPORTATION- Stop if evacuee needs transportation to airport or overnight lodging.

2585 CHECKPOINT (Mandatory)-Turn in completed form. THIS TASK IS CRITICAL. Evacuee entitlements may be adversely affected if not submitted.

YOUR FAMILY IS NOW READY TO FOLLOW ONE OF SEVERAL OPTIONS:
(Note: Airline departures may or may not be from the same arrival facility.)

If the flight departs within a short time, Pick up children, baggage, pet (if applicable) and proceed.

If the flight is several hours away, or airline tickets are not ready, take the family to a rest area and:

Pick up plane ticket(s) (if applicable).
-- Stay with family until flight leaves! (or until they feel everything is in place).
-- Approximately one hour before flight departs, gather children, baggage and pets (if applicable).

If the plane is scheduled the next day or at a later date:

-- Gather children, baggage and pet (if applicable) and proceed toward whatever ground transportation has been arranged. Assist with getting baggage into the van.

-- If tickets were not available prior to departure, instruct family on where & when to pick up ticket(s). Also advise them if ground transportation to the airport has been arranged).
-- Check with family the next morning to see if they have any additional needs.

If family has any additional needs/concerns, they should contact the Family Center representative on the processing line (if in progress), or at ___________ during duty hours, or at __________________________________ during non-duty hours.

At the point where your family leaves today by ground transportation for the motel or by plane to their final safehaven location, your sponsor duties with this family are complete with the exception of next day departures. Evacuees who are leaving the next day should be contacted to see if they have any additional needs.

Be sure to check with your respective Service POC to see if additional duties are required prior to leaving the airport!

You can be assured that the assistance you have provided to the families will make a very difficult ordeal more pleasant. Thank You!

D-3

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APPENDIX 4 TO ANNEX D (REPATRIATION CENTER OPERATIONS)
REPATRIATION PROCESSING ACCOUNTABILITY FLOWCHART

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APPENDIX 5 TO ANNEX D (REPATRIATION CENTER OPERATIONS)
PROPOSED REPATRIATION OPERATIONS COVER LETTER

1. The following is a suggested template for use in welcoming repatriating DoD evacuees back to CONUS:

DATE_______________

DEPARTMENT OF DEFENSE (DOD) EVACUEES

Welcome back to the United States. We realize that what you have experienced has been a little unsettling. Our goal is to make this part of your journey home a pleasurable one. Every attempt has been made to ensure the reception process here is as quick and as easy as possible.

The Processing Center that your assigned repatriation site processing volunteer will guide you through is a necessary part of your return to the States. The DD Form 2585, Repatriation Processing Form, will be used to ensure that immediate follow-on support is provided at your final destination and help us account for any support provided.

When you reach your final destination, contact the nearest military Family Support Center, regardless of your military Service branch, to receive further family assistance. Phone numbers for these Centers, as well as for follow-on financial support and Service/DoD Agency civilian personnel guidance, are listed in your “Family Information Packet.”

A list of central contact phone numbers for designated Service Support Centers is attached (SEE ANNEX H, APPENDIX 1). You will want to call them for any questions or problems that you might have or if you later move after you reach the final destination that you designated on the DD Form 2585. They can also provide you with updated information regarding the situation overseas.

Our warmest wishes are with all of you as your family begins this process of resettling.

Signed by the
Tasked Primary Installation/Base
Commander

Link to Word Template

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APPENDIX 6 TO ANNEX D (REPATRIATION CENTER OPERATIONS)
PROPOSED (GENERIC) WELCOME BRIEFING (Template for Recommended Use)

1. Good ________. My name is _________. Can everyone hear me? On behalf of the Secretary of Defense and (the commander), I want to welcome you back to the United States. I know that you have just gone through a difficult time and we are here to do everything we can to help you to process as quickly as possible and be on your way to your final destination. With your cooperation, we can provide you with a great deal of assistance in a short period of time.

2. One of the first points of business is for you to ensure that the personnel Repatriation Processing Center Processing Sheet (DD Form 2585) is completely and properly filled out. You will have a volunteer assigned to help you with your form and with processing. This form tells us exactly what assistance you need and will expedite your processing.

3. Following your inspection and clearance by Public Health, Immigration, and Customs, and Agriculture, we will begin processing you onward to your final destination. The various stations you will find are:

a. Military and Civilian Personnel
b. Finance
c. Medical Aid
d. Commercial Travel Services
e. Red Cross
f. Salvation Army/Other Civilian Emergency Aid
g. Billeting
h. Family Services
i. Child Care
j. Meal Service
k. Ground Transportation
l. Telephone Service
m. Secure Baggage Hold Area
n. Traveler's Checks
o. Military Aide Agencies
p. Judge Advocate/Legal Services
q. Chaplain
r. Pets -- arrange for pick up, boarding, and/or visitation. Pets themselves are stationed in a secure area with Veterinary support.

4. You will find a processing flow control desk immediately after clearing customs. Volunteers will meet and direct you to the appropriate stations based
on the information you provided in your Repatriation Processing Center Processing Sheet (DD Form 2585). Each family will require different levels of support and information. For each category of support or information you require, ensure that you visit the appropriate station to ensure your needs will be satisfied. If you are escorting unaccompanied minor children please ensure the flow control desk is made aware of this fact.

5. I now would like to orient you to the physical layout of this processing center (point out medical facilities, rest rooms, child care center, etc.).

6. If you need help at any time during this process, please ask anyone wearing a special badge/hat/etc.

7. When your processing is completed, please drop off your Repatriation Processing Center Processing Sheet (DD Form 2585) at the final processing station. This is important to ensure accurate records are maintained for this evacuation; that you have indeed received all the help you need; to provide you with appropriate sponsorship at your final destination; and probably most important to you, that you are informed of any changes to entitlements.

8. As you exit the processing area, members of the news media may be present. Should you desire to speak with them, representatives from military public affairs will arrange an interview for you and assist you, if you wish. Otherwise, an exit route has been coordinated that will enable you to bypass them.

9. If there are no further questions, we would like to start the processing beginning first with any personnel who require special assistance.

10. Again, welcome back to the United States of America. We are very happy that you are here. With your cooperation, we will get you ready for onward movement as quickly as possible.

Link to Word Template

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APPENDIX 7 TO ANNEX D (REPATRIATION CENTER OPERATIONS)
RECOMMENDED REPATRIATION PROCESSING CENTER FLOOR PLAN

PURPOSE. To provide a suggested floor plan to assist in planning for and executing repatriation processing.

D-7

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APPENDIX 8 TO ANNEX D (REPATRIATION CENTER OPERATIONS)
REPATRIATION PROCESSING CENTER PROCESSING SHEET (DD FORM 2585)

PURPOSE. The processing form should be provided to the evacuees and completed by them prior to their arrival at the repatriation center. If the evacuees have not received and completed a form prior to their arrival, they will complete the form at the repatriation center. Families acting as escorts will complete a separate form for each family group they are escorting. Shown at sections A, B, and C are samples of three completed forms. Each section reflects a different situation. The names and all associated personal information such as SSN, birth dates, addresses, telephone numbers, passport and alien numbers, financial data, etc. are fictional. Any similarities to real people are purely coincidental.

SECTION A - Reflects a DoD dependent spouse who is also a DoD employee who works for the Air Force. She has 2 children, one of whom needs medical assistance.   ANNEX D.8 DD Form 2585 Example A.doc

SECTION B - Reflects 2 unaccompanied minor children being escorted back to the United States by the DoD spouse shown in Section A. The children are to stay with their grandfather in Los Angeles, CA.   ANNEX D.8 DD Form 2585 Example B.doc

SECTION C - Reflects a private U.S. citizen who has been evacuated with his Philippine wife and child, neither of whom are U.S. citizens. The evacuee requires financial and lodging assistance from the Department of Health and Human Services.   ANNEX D.8 DD Form 2585 Example C.doc

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APPENDIX 9 TO ANNEX D (REPATRIATION CENTER OPERATIONS)
FAMILY ASSISTANCE CONTROL CENTER (FACC) CHECKLIST

This ANNEX is not directive. Family support personnel are encouraged to employ the recommended guidance and procedures outlined in this Air Force EXAMPLE.

1. FAMILY ASSISTANCE CONTROL CENTER (FACC)

a. FACC Operations. The FACC will be staffed 24/7 for as long as required. Supportive counseling services will be provided to those needing emotional support. Private facilities will be maintained for casualty notifications. Following confirmation of casualties, the FACC will serve as a centralized location for required services such as family member briefings, assistance, legal assistance, etc.

(1) FACC Staff: FACC staff will include the FACC Commander (1 MSS/CC), NCOIC of Operations, and assigned representatives from Public Affairs, Airman and Family Support Center, Chapel, Life Skills, Military Personnel Flight, Casualty Affairs, Legal, Finance, Transportation, Medical Group, to include pediatrician and Veterinary support for pets, Family Advocacy, Community Center, Child Development Center, Mortuary Affairs, and American Red Cross. Other representatives may be required based on the nature of the disaster. Additional support will be provided through other base personnel and volunteers.

(2) Staff Responsibilities: Staff will work a 12-hour shift with a 1/2-hour shift changeover brief. All staff are charged with on-going needs assessment to ensure the FACC provides timely, accurate, and complete services to families.

(3) Procedures:

(a) All staff and volunteers will be clearly identified with a badge/hat.

(b) A FACC computerized sign-in/out log will be utilized to capture such information as full names of service members and family members, relationship of waiting parties to potential casualty, and phone numbers/location where family members may be reached. A sign-in/out log will also be used to track personnel, to include volunteers, who are supporting the FACC.

(c) The FACC single entry point will be monitored to ensure the safety and privacy of all family members and friends.

(d) The FACC will ensure coordination of assistance to family members residing outside the local area who elect to come to the Repatriation Site to assist with family needs.

(e) No information will be released regarding the disaster without clearance from Public Affairs. No information will be released on the status of casualties until confirmation is received that next-of-kin have been notified.

(f) The FACC Commander will advise the Battle Staff (BS) when augmentees from other installations, to include local USA and USN resources, are required.

b. Call Center Operations. The Call Center will be staffed 24/7 for as long as required.

(1) Staff: Call Center staff will include a Call Center Director and information and referral staff/volunteers.

(2) Staff Responsibilities: Staff will work an 8-hour shift answering phones with a 1/2-hour changeover brief. The duty of answering phone calls from concerned families and friends can be very stressful. The shorter shift ensures optimum customer service.

(3) Procedures:

(a) All staff and volunteers will be clearly identified with a badge/hat.

(b) Staff will maintain a log of all incoming calls.

(c) Staff will provide hourly data summaries to the Call Center Director.

c. Tasks.

(1) The FACC Commander (1 MSS/CC) will:

(a) Standup the FACC at the direction of the 1 FW/CC or OSC.

(b) Provide command and control for the FACC and Call Center.

(c) Recall or place FACC staff on standby.

(d) Communicate with the BS to obtain and provide status reports.

(e) Conduct daily staff meetings with all representatives, usually in the morning.

(f) Facilitate daily family member briefings, usually in the afternoon.

(g) Conduct semi-annual training.

(h) Conduct annual exercises.

(2) The FACC NCOIC (1 MSS) will:

(a) Assist the FACC Commander.

(b) Coordinate logistical support for the FACC.

(c) Ensure signs are placed at strategic location to direct customers to the FACC.

(d) Ensure adequate supplies are available.

(e) Ensure the safety and comfort of family members.

(f) Conduct on-going needs assessments and report findings to the FACC.

(3) Communications Squadron (1 CS) will:

(a) Install seven (7) computers (five (5) for Call Center/two (2) for FACC Operations).

(b) Install phones.

(c) Activate the FACC 1-800 number.

(d) Update the installation Public Web Page with PA approved information.

(e) Conduct on-going needs assessments and report findings to FACC Commander.

(4) Services Squadron (1 SVS) will:

(a) Assign Child Development Center staff to provide on-site child care.

(b) Provide updates from Mortuary Affairs.

(c) Provide just-in-time training for Family Liaison Officers.

(d) Direct School Liaison Officer to coordinate with school personnel.

(e) Establish POC to work lodging requests, both on and off base.

(f) Establish POC to receive and distribute food donations.

(g) Conduct on-going needs assessments and report findings to FACC Commander.

(5) Security Forces Squadron (1 SFS) will:

(a) Provide force protection for safety and privacy of family members.

(b) Conduct on-going needs assessments and report findings to FACC Commander.

(6) Public Affairs (1 FW/PA) will:

(a) Publicize the 1-800 information line and activation of the FACC.

(b) Include the FACC on the PA fax list for the latest press releases.

(c) Clear all information for release by FACC and Call Center staff.

(d) Provide the FACC with answers to potential questions.

(e) Conduct on-going needs assessments and report findings to FACC Commander.

(7) Family Support Center (1 MSS/DPF) will:

(a) Manage the Call Center and provide just-in-time training.

(b) Provide staff to work check-in stations.

(c) Coordinate assignment of tasks to volunteers.

(d) Monitor FACC staff.

(e) Manage all volunteer donations to include money, in-kind, and work.

(f) Screen and place volunteers (phones, greeters, childcare, logistics, etc.).

(g) Provide AF Aid Society (AFAS) assistance.

(h) Conduct on-going needs assessments and report findings to FACC Commander.

(8) Chapel Staff (1 FW/HC) will:

(a) Provide emotional and spiritual support to families and responders.

(b) Conduct on-going needs assessments and report findings to FACC Commander.

(9) Life Skills Support Center (1 MDOS/SGOMH) will:

(a) Consult when family members may require medical interventions.

(b) Serve as OPR for Critical Incident Stress management (CISM) services.

(c) Conduct on-going needs assessments and report findings to FACC Commander.

(10) Military Personnel Flight (1 MSS/DPM) will:

(a) Assign Casualty Assistance Representative to the FACC.

(b) Conduct on-going needs assessments and report findings to FACC Commander.

(11) Legal (1 FW/JA) will:

(a) Provide legal assistance to affected families.

(b) Provide Summary Court Officers just-in-time training.

(c) Conduct on-going needs assessments and report findings to FACC Commander.

(12) Finance (1 CPTS) will:

(a) Provide military/travel pay financial counseling and assistance.

(b) Conduct on-going needs assessments and report findings to FACC Commander.

(13) Logistics Resources Squadron (1 LRS) will:

(a) Provide transportation through Vehicle Dispatch.

(b) Provide u-drive vehicle for FACC staff use.

(c) Conduct on-going needs assessments and report findings to FACC Commander.

(14) American Red Cross (ARC) will:

(a) Provide financial assistance.

(b) Send emergency communication messages.

(c) Provide volunteer support.

Conduct on-going needs assessments and report findings to FACC Commander.

D-9