QUICK LAN TROUBLESHOOTING
Ensure that the IP address is correct. If not, provide the user with the correct IP address and direct the subscriber to return to normal operation.
Ensure the connection from the subscriber to the SEN or LEN is good (either direct connection via the J-Box to the signal data connector (SDC), or LAN connection through the integral gateway (IGW) to the AN/TYC-20(V)2).
Ensure the operator has made a visual inspection of the AN/TYC-20(V)2 front panel for failure indicators. The indicators are: light emitting diode's (LED's) 19 plus the appropriate port LED's, 0-5, Lit for X.25 hosts and or LED 16 plus LED 8 Lit for LAN hosts during SCAN cycle.
If the AN/TYC-20(V)2 indicates failure, the switch operator will begin packet switch troubleshooting in accordance with the appropriate technical manual.
If the Echo Test of the terminal fails instruct the user to begin appropriate troubleshooting according to the manual for the devices being used to access the PSN.
Continue with Chapter 3
Table of Contents
Index
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