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Russia / Ukraine update

02 March 2022

March 02nd, 2022 - Update 7

We at A.P. Moller - Maersk are closely following the ever-evolving situation with governments posing new sanctions against Russia and the regular adjustments that are being made to the list of restrictions. Our teams are working around the clock to find solutions that safeguard our people, operations and our customers' supply chains.

As communicated yesterday, Maersk has now suspended bookings to/from both Russia and Ukraine until further notice. Exempted from the booking suspension to/from Russia is foodstuffs, medical and humanitarian supplies. We do, however, warn caution on still placing bookings for perishable cargo due to significant delays in key transshipment hubs that may damage the cargo. Customs authorities in the EU and UK are now inspecting all units to/from Russia transiting their terminals/ports to identify sanctioned and restricted shipments (main focus is sanctioned parties and restricted or banned goods). This is a direct consequence of the sanctions, but there are also indirect impacts as all cargo is getting delayed and our already congested transshipment hubs are getting more pressured. This is a global impact, and not only limited to trade with Russia.

Our teams are in constant contact with the local customs and port authorities to speed up the release of goods not impacted by sanctions and export controls, giving priority to humanitarian items. However, we cannot give any guarantees as to when then units will be released and we do see significant risk to our customers' perishable cargo with increased transit times, cargo detention and cost of transportation. As the integrity of our customer promise is of paramount importance to us, we feel obligated to inform you about these ripple effects.

Relief packages:

For customers impacted by the temporary booking suspension to/from Russia, we would like to offer:

• Free Change of Destination services, subject to re-stowage and shifting costs*.
• No cancellation fee on active bookings to and from Russia*.
• Interim stop of the EXPORT Detention and Demurrage clock for containers at Russia until March 11th, 2022, where the D&D responsibility lies with Maersk. Please also note that the interim stoppage has also been extended to March 11th for Ukraine cargo**.
• Flex Hub Lite - access to up to 28 days free time in selected hub ports. This is a chargeable service that comes at a price of US $800*.

*subject to operational feasibility
** for relief packages connected to bookings to/from Ukraine, see update 2 on Maersk.com

It is key for Maersk that we protect our people and minimise supply chain disruption and do not add to the global congestion in ports and depots. We strongly encourage all customers with cargo destined to or originating from Ukraine and Russia to discuss these possibilities with us in the interest of keeping operations as smooth as possible. Please reach out to your local customer experience team for further details and to apply for your business.

We will keep monitoring the situation and reviewing impacts from sanctions and export controls, with an ambition to stabilise operations as quickly as we can. Please do not hesitate to contact our Maersk Customer Experience teams to discuss options and solutions for your cargo. Please also continue to visit our web advisory page on Maersk.com for the latest updates.