Serco
Serco is a global company that specializes in service delivery. Serco is a $7.4 B leading international provider of Business Process Outsourcing (BPO), transforming the way its customers do business and improving the quality and efficiency of essential services. Serco’s BPO business comprises more than 60,000 professionals across 100 delivery centers throughout the Americas, Europe, UK, Middle East, Africa, Asia and Australia.
Serco supports the armed forces of a number of countries around the world, including the United Kingdom, United States and Australia, working across land, sea, air, nuclear and space environments. Our mission is to deliver affordable defence capability and support to the armed forces. Serco works in partnership with our customers in government and the private sector to address the cost of defence, both financial and social, delivering affordable change and assured operational support services.
In the UK and Europe, Serco manages the UK Atomic Weapons Establishment (AWE) as part of a consortium with Lockheed Martin and Jacobs. AWE is one of the most advanced research, design and production facilities in the world, developing the sophisticated materials, quantum physics and computer modelling vital to the safe and effective maintenance of the UK's nuclear deterrent. AWE experts also play a leading role in nuclear non-proliferation and international nuclear security.
Serco enables the Royal Navy to move in and out of port at HM Naval Bases Faslane, Portsmouth and Devonport for operational deployment and training exercises. Managing a fleet of over 100 vessels, we operate tugs and pilot boats, provide stores, liquid and munitions transportation and provide passenger transfer services to and from ships for officers and crew.
Serco provides facilities and information systems support to the MoD's Defence Science and Technology Laboratory (Dstl), the UK government's leading defence research establishment, including a £400m programme to rationalise the Dstl estate. Serco also provides facilities management services to the Defence Estates in support of the UK military presence in Gibraltar.
Serco provides extensive engineering and maintenance support to UK military aviation, including to the Fleet Air Arm and Royal Air Force, working on over 16 military aircraft types, in addition to the logistical support services at RAF bases across the country, including Brize Norton, Lyneham and High Wycombe, the Headquarters of Air Command.
Serco space and security specialists provide spacecraft operation and in-theatre support to the Skynet 5 secure military satellite communications network; we maintain the UK's anti-ballistic missile warning system at RAF Fylingdales and support the UK Air Surveillance and Control System (ASACS); Serco also supports the intelligence mission of the MoD and US Department of Defence at RAF Menwith Hill.
Serco enables the training of national security personnel through its services at the Defence Academy of the United Kingdom, the MoD's world class institute responsible for educating the military leaders of tomorrow; we train all of the RAF's helicopter pilots at the advanced training facility at RAF Benson; and we manage the Cabinet Office's Emergency Planning College, the government's training centre for crisis management and emergency planning.
In the UK, Serco also developed an approach that combines the introduction of windfarm friendly radar technology at RRH Trimingham, Staxton Wold and Brizlee Wood that has enabled >5GW windfarm development projects, which are equally important to the Department of Energy and Climate Change to meet its commitments to reduce greenhouse gas emissions and the Ministry of Defence.
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