INTRODUCTION TO CALL
The Lessons Learned Division (LLD) consists of two branches: Actual Operations and the Combat Training Center (CTC) Branch. The information presented on the Lessons Learned Division explains the Combined Arms Assessment Team (CAAT)-Analyst relationship and the support this division provides to the entire collection process. Collection efforts must be supported by an analytical effort that provides closure (products) to both passive and active collection. To be beneficial to the Total Army, knowledge must be shared and disseminated. This section describes the communications link that is maintained on a 24-hour basis when collectors are involved in a contingency operation. It also explains the need to support the link with ongoing review, research, and feedback of raw observations.
The segment on the Actual Operations Branch provides information on the collection process by explaining several phases. The phases consist of mission analysis and planning, deployment and unit linkup, collection operations, and redeployment product development. This section also presents collection plan development, functions, and composition.
The Combat Training Center (CTC) Branch is a combination of collection and analysis resources. It focuses on collection, both active and passive, from the four CTCs -- NTC, JRTC, CMTC and the BCTP. The products produced by this division are of value to units preparing to participate in a CTC rotation or a real-world operation. Whereas contingency operations are sporadic and do reach an end state, the CTCs are ongoing training environments that replicate combat operations short of real conflict. Products developed by the CTC Division serve as an assessment tool for units. The products highlight tasks and performance trends to assist units in focusing their training. By identifying problem areas, the various products provide the commander with a useful tool in establishing training priorities. The types of products produced by this division are listed in the CTC section.
The Information Systems Division (ISD) ties all of the efforts of the organization together and is the focal point for electronic collection, analysis, dissemination, and archiving of lessons and information. The mission of the ISD is to facilitate data collection and processing and support the immediate dissemination of lessons and information to the Total Army by providing on-line access. A number of tools are available to accomplish this difficult task. Those tools are continuing to evolve and improve with the appropriate emphasis and resourcing. Our primary software tool is the CALL Collection and Observation Management System (CALLCOMS). This tool assists the CAAT in formulating collection plans and categorizing observations. It has a robust search, sort, and filtering capability. The long-range goal for automation is to have information on demand to an authorized user from a personal computer. The ISD section provides the CALL E-Mail and World Wide Web (www) addresses along with a graphic showing the different electronic tools available to the U.S. Army.
The Research Division (RD) uses the talents of archivists, historians, records managers, librarians, and security specialists to make contingency operations, major training exercises, combat training center rotations, experimental force events, and other selected records available to the Total Army. This documentation effort, assisted by the Defense Automated Printing and the Fort Leavenworth Directorate of Information Management, employs state-of-the-art scanning and digital conversion technology to upload unclassified and classified information on the CALL Data Base (CALLDB).
A key point to remember is that although CALL stands as a focal point for lesson collection, analysis and dissemination, the entire U.S. Army is the major collector, disseminator, and user of what we learn collectively. It is through the sharing of tactics, techniques and procedures (TTP) and information that knowledge truly transforms itself into combat-ready and capable soldiers and units.
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