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Table of Contents
History of the Army's Lessons Learned System
This handbook is a guide to the procedures and programs available from the Center for Army Lessons Learned (CALL) to support the soldier. Included in this handbook is an explanation of the CALL Database (CALLDB). The CALLDB enables the armed services and DOD employees to consult the Army's corporate memory with unprecedented thoroughness, speed, and effectiveness. The CALLDB promotes, maintains, and distributes on line the Armys electronic, multimedia archives for post-Vietnam contingency operations, peacetime preparation for war, and planning for the future.

Today's Army is rapidly evolving into a CONUS-based, Force Projection Army with the potential for far-reaching, diverse mission requirements. The lessons learned implications are clear. We must capitalize on every single opportunity to learn, based on what we do, and how we do it. We must maximize our potential to execute our ever-diversifying missions right the first time.

If you are designated to deploy, make one of your first requests for information to CALL. CALL possesses a unique capability to assist your unit. By using lessons from those who precede us and incorporating many of them into the CALLDB, we can be combat- and contingency-ready prior to deployment. Only then can we demonstrate that lessons are really learned.

When you do go, we will go with you. The CALLDB lessons learned system described in this handbook explains how, working with you, CALL can expeditiously provide lessons to your unit and to the U. S. Army via the CALL Homepage or in hard copy.

When your unit identifies relevant lessons or information, please share them with the rest of the U.S. Army by contacting CALL at DSN 552-2255/3035; Coml (913) 684-2255/3035, FAX DSN 552-9564; Coml FAX (913) 684-9564. Comments concerning this handbook should be addressed to the Center for Army Lessons Learned, ATTN: ATZL-CTL, Bldg 50W, 10 Meade Avenue, Fort Leavenworth, KS 66027-1350. Our E-mail address is: and our WWW home page is:

Michael Hiemstra
Director, Center for Army Lessons Learned

Table of Contents
History of the Army's Lessons Learned System

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