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CALL Newsletter 04-13
Operation Iraqi Freedom (OIF)
CAAT II Initial Impressions Report (IIR)

Operation Iraqi Freedom (OIF)
CAAT II Initial Impressions Report (IIR)

Chapter 4: Combat Service Support
Topic B: Maintain the Force

Subtopic 2: Forward Repair Activities in OIF

Observation Synopsis

There were only two forward repair activities (FRAs) available to one division: one in Arifjan, Kuwait, and a new one in Balad, Iraq, after 22 September 03. There was not a good method to transport broken equipment from the division area to the FRAs, and the forward FRA did not have enough parts to make timely repairs. The Balad FRA could direct exchange (DX) a very limited amount of equipment and took two to three weeks or more to repair a computer or printer. The division found it faster and easier to use the military postal service (MPS) to mail equipment to home station and have them DX it than to use the FRA. The division frequently would take a computer from BIAP to Balad, only to discover the FRA had to evacuate it through BIAP to the Continental United States (CONUS) or Germany for repair. Had there been an FRA at BIAP it would have been centrally located for the division and other major units. It would also have been one step closer to its own source of supply parts.

Lessons Learned

  • FRAs are not adequately stocked to make timely repairs to all equipment.
  • FRAs must be located at multiple central points within theater where CSSAMOs can access them easily, and obtain parts. Major airports along the supply routes are best suited for this function.
  • Units have found it faster and easier to use the Military Postal Service (MPS) to mail equipment to home station and have them DX it than to use the FRA.

Table of Supporting Observations


Observation Title CALLCOMS
File Number
Forward Repair Activities in OIF 10000-85466

Table of Contents
Chapter 4-Topic B-Subtopic 1: Small Arms Support of Local Militia and Police Forces
Chapter 4-Topic B-Subtopic 3: Retrograde of Equipment in OIF




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