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CALL Newsletter 04-13
Operation Iraqi Freedom (OIF)
CAAT II Initial Impressions Report (IIR)

Operation Iraqi Freedom (OIF)
CAAT II Initial Impressions Report (IIR)

Chapter 4: Combat Service Support
Topic A: Supply the Force

Subtopic 4: Supply Support Activity (SSA) Support in OIF

Observation Synopsis

While in Iraqi theater, one division used extremely large quantities of CL IX. On an average month, the division submitted over 180,000 customer CL IX requisitions. This increase in CL IX flow has forced SSA to work longer periods to keep up with the increased workload. This, combined with increased personnel requirements for force protection and other work details, has pushed SSAs to their limit. In addition, the division no longer has the civilian augmentees it had in Central Region. This has forced the division to look at courses of action to reduce the backlog developed at all SSAs, especially the main support battalion (MSB). In order to rectify this situation, the division submitted requests for civilian SSA augmentees through the Army's LOGCAP program, which is still pending at this time. The civilian augmentees should be contracted personnel already trained in SSA operations. The pace of operations at SSAs severely limits the amount of time that can be dedicated to training new personnel on operations. In addition, there are force protection and security requirements associated with using host nation personnel to conduct this function. Iraqi personnel employed in an SSA would need to be constantly monitored by military personnel.

Lessons Learned

  • An increase in CL IX flow has forced SSAs to work longer periods to keep up with the increased workload.

DOTMLPF Implications

Organization: Follow-on forces submit requests for civilian augmentation or request continuation of any existing contracts.

Table of Supporting Observations


Observation Title CALLCOMS
File Number
SSA Support in OIF 10000-05967

Table of Contents
Chapter 4-Topic A-Subtopic 3: Use of Class IX Expeditors
Chapter 4-Topic A-Subtopic 5: Providing Bulk Fuel to the Iraqi Civilian Population




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