Indian Capital Makes a Gradual, Uneasy Comeback
By Anjana Pasricha May 24, 2020
Signs are being spruced up and prayers performed as shops in the Indian capital open their shutters after two months with the gradual easing of a stringent lockdown.
Markets were allowed to reopen recently after the government signaled economic activity must resume, even as the fight against the COVID -19 pandemic continues. Traffic is humming on once-deserted streets as buses and auto rickshaws have been given the go-ahead to operate.
However, people in the city of nearly 20 million – one of the worst-hit in the country – remain hesitant about venturing out as cases of coronavirus touched record highs in recent days.
Shop owners, hoping to slowly emerge from the economic pain imposed by a weekslong shutdown, have instituted new rules to cope with the pandemic.
"We've restricted it to three people at a time for browsing, and then we have new checks and measures in place where we first check the person's temperature, we give them hand sanitizer and we have started giving everyone a pair of gloves as well," said Rajni Malhotra, owner of Bahrisons Booksellers, a 65-year-old landmark in one of the city's most iconic markets.
The city is only partially open – shopping malls, restaurants, schools and colleges still remain closed and offices can only have limited staff. Even in markets that have opened, only half the shops open every day to avoid crowding. Delhi accounts for about 10% of India's infections.
"We have a twofold challenge – to reduce the transmission rate of the disease, and to increase public activity gradually," Prime Minister Narendra Modi said in an address to the country two weeks ago. "Coronavirus is going to be part of our lives for a long time. But we can't let our lives revolve around it," he said.
Shop owners even sanitize customers' purchases to reassure people still wary of entering markets. Among those that sold some goods is a store that sells kitchen equipment – in Delhi, like much of the world, cooking and baking have been therapy for some of those confined indoors.
However, a sense of unease remains as once-buzzing markets see only a sprinkling of customers, who mostly visit shops selling groceries and other essentials.
"There is this feeling that complete your work fast and then return home," said Aparajita Pant, a city resident who had come to buy food for her pets.
"Earlier one would like to linger around, there are so many interesting shops here but as of now, there is that cautious approach, at least in me," she said.
That is not good news for some shop owners. Not a single person had walked into Leena Mehra's shop selling handicrafts and silver jewelry during the first two days.
"It's depressing. We have to open the shop, we don't have any choice," she said.
"We know it is difficult for us to sell this product to the consumer because right now the mindset of the people is not at all in this direction, but we will try," she said.
The pandemic has left its mark on a city whose love for shopping and being well turned out made it a retailers' paradise.
"One would take more efforts to get maybe a little better dressed, but now you come here, avoid jewelry, avoid wearing even a watch, I am not even wearing my earrings," Pant said ruefully.
Even budget accessories and clothes being sold from small stalls tucked in the market's narrow lanes have few takers. That is disappointing for low-income workers who say they desperately need to start earning again.
"Everybody needs money. If customers don't come and this atmosphere persists, it will not be easy to face the problem created by this pandemic," said a despondent Lucky Arya, as he helped set up a stall to sell summer clothes.
The wait for customers is also long for auto rickshaw drivers waiting on sidewalks.
A once-familiar sight as they skillfully negotiated their way through Delhi's often chaotic traffic, they too have been scarred by the pandemic because of new rules allowing only one passenger instead of the customary two to ensure social distancing.
Mohammad Parvez Khan decided to brave the city's sizzling summer temperatures to ply his auto rickshaw even during Ramadan because his savings were running out.
"Only we know how we passed these last two months," he said.
"Every day, when I fasted, I prayed that let the coronavirus go quickly, and may everything come back to how it used to be," he said.
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