JOINT PLAN FOR DoD NONCOMBATANT EVACUATION AND REPATRIATION
WASHINGTON, D. C. 20310-0300
ANNEX H TO JOINT PLAN FOR DOD NONCOMBATANT REPATRIATION
FAMILY SUPPORT POLICIES AND FAMILY CENTER RESPONSIBILITIES
a. General. In planning for and executing evacuation and repatriation operations, and throughout the entire safe haven period, DoD Family Centers play a significant role in the support of families.
b. Authority. See Basic Plan.
c. Assumptions. See Basic Plan.
d. Support Agencies. Service Family Centers will provide assistance to all DoD families (military and DoD civilian employee), regardless of Service affiliation.
e. Coordinating Departments/Commands/Agencies. See Basic Plan.
2. MISSION. Provide humanitarian assistance for DoD/Non-DoD civilian employees and DoD/non-DoD family members, affected by an authorized/ ordered departure from an overseas country throughout the entire safe haven period.
a. Concept of Operation. OCONUS Family Centers assist in the development of Theater evacuation plans and prepare DoD families for an eventual evacuation. CONUS Family Centers provide essential services during the repatriation operation, and local assistance and aide when families reach their safe haven/final destination.
(1) The Office of the Deputy Chief of Staff, G-1, Army will provide basic information on what families can expect during an evacuation and repatriation
operation - personal responsibilities (documents required for repatriation and entitlements), entitlements and assistance that will be available and who is authorized to entitlements via the HQDA, G-1 web page and training films.
(2) During the actual operation and throughout the safe haven period, the Office of the Principal Deputy Under Secretary of Defense for Personnel and Readiness (PDUSD (P&R)) will coordinate with Service representatives to inform them of situational developments.
(3) During the repatriation operation, it is recommended that family support personnel utilize the Family Assistance Center (FAC) model, or some variation thereof, to assist commanders in establishing the Repatriation Site and will:
(a) Coordinate with private sector organizations (Red Cross, Salvation Army, USO etc.) to provide augmentation support, temporary necessities (clothing, food, child care, etc.) financial aid, interpreters, and emotional support for the families.
(b) Organize and train volunteers and interpreters to act as sponsors for families during processing. Sponsors will ensure that families check-in at appropriate processing points so they receive appropriate allowances and necessary assistance (see Checklist in Annex D, Appendix 3). They also will assist families in correctly filling out DD Form 2585/Repatriation Processing Center Processing Sheet (see Samples in Annex D, Appendix 8).
(c) Provide a point of contact (name, phone number) for the repatriated family at the Family Center nearest the family’s intended safe haven/final destination. If time is limited, at a minimum, personnel will provide families with information and annotate the appropriate phone number for follow-on support at the family’s intended safe haven/final destination. A listing of installation/base Family Centers is available at the Military Family Research Center website at http://www.mfrc-dodqol.org/progDir.
(4) Those families who evacuate under authorized or ordered departure using regularly scheduled commercial airlines should contact their representative Service/Agency or the nearest installation family center/community service center.
(5) Families who have been affected by a stop-movement order will be directed by their point of contact in the Theater to contact their Service/DoD Agency representative for further family assistance.
(6) Upon reaching their safe haven/final destination, families will contact the local installation/base Family Center. Family Center personnel will act as the family’s liaison to the base community and will ensure that families are kept apprised of current situational information, conduct family support meetings, if appropriate, coordinate services offered by the Red Cross, Salvation Army, USO and other private organizations desiring to assist evacuees, and forward updated addresses and phone numbers of the families to the designated Service Family Support Headquarters in Appendix 1 of this annex.
(7) Upon termination of the evacuation, family centers provide official notification to the evacuees and assist with their return and personal property shipment.
c. Coordinating Instructions. See Basic Plan.
4. ADMINISTRATION AND LOGISTICS. Basic information on safe haven benefits will be provided on the Army HQDA, G-1 home page under NEO/Repatriation at http://www.armyg1.army.mil/MilitaryPersonnel/neo. Training films to acquaint families with repatriation operations and how to fill out DD Form 2585, “Repatriation Processing Center Processing Sheet,” are available through FORSCOM at http://www.forscom.army.mil.
5. COMMAND AND COMMUNICATION. See Basic Plan.
WASHINGTON, D. C. 20310-0300
APPENDIX 1 TO ANNEX H TO JOINT PLAN FOR DOD NONCOMBATANT REPATRIATION
SERVICE FAMILY SUPPORT CENTERS
JOINT REPATRIATION COORDINATION CENTER
300 ARMY PENTAGON
Washington, DC 20310-0300
PHONE: 1-888-852-4880 C: (703) 693-2109, DSN: 223-
ARMY: US ARMY FORCES COMMAND
1711 Hardee Avenue, S.W.
BUILDING 200, Marshall Hall
Fort McPherson, GA 30330-1062
PHONE: 1-800-851-7607; C:(404) 669-6797; DSN: 367-
ADDRESS: HQ, Installation Management Agency
2511 Jefferson Davis Hwy
Arlington, VA 22202-3926
PHONE: 1/800/833-6622 C: 703/602-4239, DSN: 332-
NAVY: COMMANDER, NAVY PERSONNEL COMMAND
5720 Integrity Drive
NSA Millington, TN 38055-6600
PHONE: 1-866-827-5672; C:(901) 874-5672; DSN: 882-
AIR FORCE: AIR FORCE PERSONNEL CENTER
ADDRESS: HQ AFPC/DPPTF
550 C Street, West, Suite 11
RANDOLPH AFB, TX 78150-4713
PHONE: 1-866-299-0596; C:(210) 565-4448; DSN: 665-
MARINES: DIR OF FAMILY SERVICES
ADDRESS: MARINE CORPS BASE
2034 BARNETT AVE
QUANTICO MARINE CORPS BASE, VA 22134-5012
PHONE: 1-866-886-2918; C: (703) 784-0295; DSN: 278-
COAST GUARD: US COAST GUARD
ADDRESS: COMDT G-C2
2100 2d Street S.W.
WASHINGTON DC 20593-0001
PHONE: C: (202) 267-6635