JOINT PLAN FOR DoD NONCOMBATANT EVACUATION AND REPATRIATION
WASHINGTON, D. C. 20310-0300
ANNEX F TO JOINT PLAN FOR DOD NONCOMBATANT REPATRIATION
a. General. In most instances, it is unlikely that families will know if, and to what extent, personal property has been damaged. It is possible, however, especially during evacuations resulting from natural disasters, that a partial claim payment will be authorized for disbursement at the Repatriation Center. Information regarding the filing of claims will be available at the Repatriation Center. More often than not, claims processing will be authorized while the family is at their safe haven/designated place.
b. Authority. DoDD 5515.3 authorizes payment of claims for property lost during an evacuation. Claims payments must be approved by a properly appointed claims attorney, Claims Judge Advocate, Staff Judge Advocate or Head of an Area Claims Office. Only those whose families were command sponsored (those who were officially authorized on orders) are eligible for reimbursement of damages.
c. Assumptions. See Basic Plan.
d. Support agencies. See Basic Plan.
e. Coordinating Departments, Commands, Agencies. See Basic Plan.
2. MISSION. To provide guidance on paying claims for private property lost or damaged during an evacuation.
a. Concept of Operations. Personnel Claims Act (PCA) processing must be authorized and should not interfere with the orderly, expeditious movement of evacuees. Eligible claimants are active duty military or DoD civilian employees who are serving overseas on official orders and are an agent or legal representative for an eligible claimant who has an appropriate powers of attorney (POA) from an authorized sponsor or a survivor of a deceased eligible claimant. The spouse of a proper claimant may file a claim on behalf with only a written authorization signed by the claimant. Spouses do not need a formal power of attorney.
b. Responsibilities of legal personnel at the Repatriation Site or final safe haven location, when authorized and based on the family’s immediate need, will assist eligible DoD families in processing PCA claims.
c. Coordinating Instructions. Claims may be authenticated with a copy of the family’s household goods inventory from the previous Personal Property Shipping Office or other evidence of ownership of the property that is claimed as lost or destroyed. Inventories may be obtained with the help of the origin transportation office for the last regular PCS move. Transportation office will have records showing the name and address of the household goods carrier that moved the soldier for up to three years from the completion of the move. The carrier should have a copy of the inventory from that move.
4. ADMINISTRATION AND LOGISTICS.
a. DD Form 1842, Claim for Loss of or Damage to Personal Property Incident to Service, should reflect SPONSOR’s information even if the form is being prepared by a family member who has POA.
b. Only partial payments will be made at the Repatriation Site; final claims must be processed at the safe haven/final destination. Claimants should be advised they shall be responsible for repaying all improper payments made to them, usually through the sponsor's paycheck. Partial payments will be made by the supporting Service/DFAS finance team.
c. The total maximum payment of $100,000 cannot be waived, however, normal maximums for different types of properties within the total amount may be waived by Service JAG's. Losses covered by insurance are NOT payable. Any advanced partial payment received on a claim ultimately paid by insurance will be remitted to the U.S. Government as directed.